Support
Frequently Asked Questions
Clear answers about product quality, documentation, ordering, payments, shipping, and research-use requirements.
Common questions
Information before you order
8 answers
01What are your products intended for?
What are your products intended for?
All Peptide Vault Labs products are supplied strictly for laboratory research and analytical use. They are not intended for human or veterinary use.
02Do you provide Certificates of Analysis?
Do you provide Certificates of Analysis?
Yes. Available Certificates of Analysis and batch documentation can be reviewed through our public COA library.
03How are products stored?
How are products stored?
Products are maintained under controlled storage conditions appropriate for research materials until they are prepared for shipment.
04What payment methods do you accept?
What payment methods do you accept?
Current payment options include Venmo and Zelle. Additional payment methods may be added in the future.
05How quickly are orders processed?
How quickly are orders processed?
Orders are processed as quickly as possible after payment confirmation. Tracking information is provided for shipped orders when available.
06Is local pickup available?
Is local pickup available?
Local pickup may be available depending on location and prior arrangement with our team.
07Do you offer wholesale pricing?
Do you offer wholesale pricing?
Wholesale and partner opportunities may be available for qualified research organizations and approved partners. Contact us for additional information.
08How can I contact Peptide Vault Labs?
How can I contact Peptide Vault Labs?
Use the Contact page for product questions, wholesale inquiries, order support, or general assistance.
Research-use reminder
All products are supplied exclusively for laboratory research and analytical use. They are not intended for human or veterinary use.
Additional support
Still have a question?
Contact our team for product information, documentation, wholesale inquiries, or order assistance.
